FAQ's

WHAT TYPE OF INGREDIENTS DO YOU USE?
Real salted butter, flour, sugar, nut free and peanut free semi-sweet chocolate, egg and 10% and 35% cream.

DO YOUR PRODUCTS CONTAIN NUTS / DAIRY / SUGAR?
We are a nut free facility. All of our products contain dairy and sugar.

ARE THERE ANY PRESERVATIVES OR ADDITIVES IN YOUR PRODUCTS?
None at all.

DO YOU HAVE FOOD OR SAFETY MANUFACTURING PROGRAMS IN PLACE?
We are a Public Health approved commercial kitchen, with municipal health and safety guidelines that are updated regularly. CFIA has recently inspected our facility and our packaging and has found all to be satisfactory. (This is the highest rating!)

DO YOUR BAKED GOODS CONTAIN TRANS FATS?
There are no trans fats only butter fat. The best kind of fat.

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?
Our products are made with butter, which is a natural preservative.

Shortbread packaged is good for 90 days.

Scones at room temperature should be eaten within 4-5 days.

Tarts, Cookies and Brownies, packaged are good for up to 21 days.

Craic is shelf stable for 4 months.

We recommend that freeze all of our products if you are not going to eat them right away.

WHAT IS YOUR GUARANTEE & REFUND POLICY?
We stand behind each product that we make. If you are not satisfied, let us know. If you are satisfied, let us know that too.

WHERE CAN I BUY YOUR PRODUCTS AT RETAIL STORES?
See our complete list of retail partners here

HOW DO YOU SHIP YOUR PRODUCTS?
We use a local courier for the GTA and national couriers for outside the GTA.

HOW QUICKLY DO YOU PROCESS ORDERS?
Upon receiving the order, we can have it made and shipped within 48 hours.

DO YOU SHIP TO MY PROVINCE?
We can ship from our bakery in Oshawa, Ontario to anywhere across Canada and the USA.

DO YOU SHIP TO THE USA?
Yes, we do. 

DOES EAT MY SHORTBREAD DO WEDDINGS OR OTHER PARTIES AND EVENTS?
We love weddings and parties! Besides the bride or guest of honour, we promise you we will be the next thing talked the most. Think custom trays, individual little boxed treats or personalized baggies with ribbon. Bring us your dream and we can make it happen!